Frequently Asked Questions

Yes, you may hang posters on the wall; we prefer you to use poster putty or painter’s tape. In our Ballrooms, we have a picture rail. The picture rail is ideal for hanging your event banners and posters.
We do not have an attached hotel. There are two hotels located directly across the street from the Penticton Trade and Convention Centre. And, there are a total of 800 hotel rooms within a short stroll. As Penticton’s premier event venue, we have strong partnerships with the city’s hotels, so attendees will receive thebest possible room rates.
There are 600 parking stalls at the Penticton Trade and Convention Centre. These free stalls are located just steps from the venue’s entrance. Please visit our parking map for more information.
Through the use of green cleaning products, recycling and using the building’s automated cooling/heating system; the Penticton Trade and Convention Centre is reducing waste and utilities consumption.
Our preferred in-house AV provider is SW Audio Visual. We encourage clients and guests to experience the outstanding customer service, wealth of knowledge and wide range of equipment available. We do however allow clients to bring in a preferred provider.
Global Spectrum is the official, in-house, food and beverage service provider. The team brings years of experience and skill to the table. Chef attended action stations, deliciously themed buffets, exquisite plate presentations, and decadent desserts contribute to our food and beverage excellence. Learn more about our Food & Beverage services.
Yes, you are able to bring in your own AV. If you need to supplement your equipment with more, our preferred AV supplier, SW Audio Visual, will be happy to provide you a quote to meet your extra needs.
Fly or drive, regardless of your path it will be scenic. For more information, see our recommendations on Driving to Penticton and Flying to Penticton.
The “clear” ceiling height in Ballroom 1 and 2 is 17’ 6”. There are no pillars, obstructions or hanging chandeliers in the ballrooms. The “exposed” structural ceiling truss is 18’.
Our space is inviting and accessible for everyone. As a single-level building, with very few access barriers, our 60,000 square foot bungalow is ideal for wheelchairs and mobility-restricted patrons. To enter our facility, there are no steps, inclines or declines. Motorized door openers, convenient designated parking stalls, accessible washrooms and a metal ramp for stage, dot the “i” on accessible. Everyone has different needs. Our dedicated employees are here to help.
The Penticton Trade and Convention Centre has an in-house power service. View and download service order forms.
We offer a drive in loading bay with a 16’ high by 16’ wide door for access to ballroom 2. We also have a 10’ wide by 10 high loading bay for smaller deliveries. Our two docks are ground level. To off load and load heavy equipment and crates, we also offer fork lift services.
The ceiling consists of web-style trussing, which can be used to fly/rig for events. Capacities vary between 200-500 pounds per point. Spaced on 8’ centres, the truss beams run from east to west in the ballrooms. We offer an on-site rental lift specifically rated for the floor capacities in the facility.
We offer several connectivity options for live broadcasting from the facility, including dedicated 5 Mbps and 25 Mbps broadcast connections. For a fee, the Penticton Trade and Convention Centre has the option for wireless connectivity.
Depending on the type of event, our configurable rooms do it all! We can accommodate intimate groups as small as three and host groups as large as 3,500 attendees. For a visual, visit our floor plan
Yes, we have a couple of cold water ports in the floor of Ballroom 2. Please ask your show coordinator to place you near one.